I am writing a little in reference to the previous entryHow to buy IT?. I am positively surprised by the response he has made. The discussion in the comments and on my e-mail was really stimulating. That’s why I would like to add one more pebble to the garden of healthy implementations of production programs.
If you are reading this, then most likely you are a man in everyday contact with production processes. As an implementer, or a member of the production team. It is also possible that you are an IT specialist entrusted with the mission of recommending ERP, MES and APS. I think that for each of these groups a key element of choice should be a professional cost-benefit analysis.
Theorem: Production (company) processes are so complicated that it is impossible to precisely determine the cost of implementation or measurable effects.
True or false? What do you think?
My answer: nonsense!
I can already see masses of indignant implementers defending the “flexibility” of implementation budgets with their arms and legs. In total, I’m not surprised. I know very well how difficult implementation can be, mainly due to the human factor.
The truth is, unfortunately, that many implementations would not be signed by the customer’s management if they were presented with a reliable cost-benefit analysis. Because you have to remember that in addition to the costs that are clearly visible on the offer and invoice, the client’s organizational effort is also at the expense of the customer. Energy and time of employees invested in training, learning new processes, implementing colleagues. Not to mention the so-called the costs of distraction, in the detachment of employees to current duties. And the costs of IT department involvement or IT?
In summary, to make a decision you have to apply to a reliable cost-benefit analysis. And it also requires effort from the client. Well, unless someone likes how the implementation budget swells, and the provider is constantly patching “surprises.”
Interested? I can provide sample calculations of the actual implementation cost.
I invite you to comment. I’ll be happy to discuss!